Privacy Policy

1. Who We Are

Genassis Solutions Ltd (trading as Genassis), registered in England and Wales (Company No. 16792321), is the data controller for personal information collected through this website. Our registered office is at 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, United Kingdom, W1T 6EB.

T-minus Solutions, Inc. is a wholly owned subsidiary of Genassis Solutions Ltd supporting US operations. Where data is processed by T-minus Solutions, Inc. on our behalf, it does so as a data processor under our instruction.

This policy applies only to our marketing and informational website at genassis.ai. It does not cover our products or applications (such as Gensight), which are governed by separate privacy notices.

2. Data We Collect

• Identity and contact data: name, company, email address, and phone number submitted via contact forms or email.
• Technical and usage data: IP address, browser type, device identifiers, time zone, pages visited, and on-site actions — collected automatically via cookies and similar technologies.
• Communication data: the content of messages and enquiries you send to us.
• Marketing preferences: your opt-in status for newsletters or promotional communications.

We do not intentionally collect special category data (e.g., health, biometric, or financial data) through this website.

3. How We Use Your Data

• To respond to your enquiries and partnership requests.
• To improve our website and understand visitor engagement.
• To carry out analytics and measure the effectiveness of our content.
• To send updates, newsletters, or promotional content — only where you have consented.

We do not sell or rent your personal data to any third parties.

4. Lawful Basis for Processing

• Legitimate interests: responding to enquiries, improving the website, and carrying out analytics where our interests are not overridden by your rights.
• Consent: sending marketing communications and placing non-essential cookies.
• Legal obligation: retaining records where required by law.

5. Data Sharing

We may share your data with:

• Service providers: analytics, hosting, email delivery, and similar vendors who process data on our behalf under confidentiality agreements.
• Professional advisors: legal, accounting, or auditing firms where necessary.
• Authorities: law enforcement or regulatory bodies where required by law.
• Group companies: including T-minus Solutions, Inc., where operationally necessary and under appropriate data-sharing agreements.

6. International Transfers

As a UK-registered company, personal data is primarily processed within the UK. Where data is transferred to the United States — including to T-minus Solutions, Inc. — we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) approved under UK GDPR.

7. Retention

• Contact and communication data: retained for up to 24 months from last contact, unless a longer period is required by law or for ongoing business relationships.
• Analytics data: retained for approximately 12 months.

Data is securely deleted or anonymised once it is no longer required.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data in certain circumstances.
• Restrict or object to certain processing activities.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at hello@genassis.ai. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Contact

For privacy-related questions or to exercise your rights, please contact us: